Maintenance requests can take up a large portion of a property manager's day. While some are urgent and necessary, many minor issues could be handled by tenants if they were given the right guidance. Simple things like resetting a tripped breaker, unclogging a sink, or changing air filters often lead to service calls that tenants could easily manage with basic education.

At Beagle, we believe in empowering tenants with knowledge to handle these smaller tasks themselves. That’s why we’ve incorporated maintenance guides into Your Renters Kit. These guides provide tenants with easy-to-follow instructions for handling common household issues, saving both tenants and property managers time and resources.

What Should a Tenant Know?

Tenants don’t need to be experts in home repair, but educating them on a few basics can make a big difference. Here are some key areas where tenant knowledge can help reduce service calls:

1. Basic Appliance Care: Many maintenance requests are related to appliance misuse or minor issues. Providing tenants with instructions on cleaning filters or handling simple troubleshooting can prevent unnecessary calls.
2. Plumbing Issues: Blocked drains are one of the most common service requests. Educating tenants on using strainers and providing instructions on how to use a plunger can reduce these calls significantly.
3. Heating and Cooling: Changing air filters regularly helps avoid HVAC issues. Tenants who know how to change these filters themselves can prevent larger system breakdowns.

Why Tenant Education Matters

By investing in tenant education, property managers can lower their overall maintenance burden and improve tenant satisfaction. When tenants feel empowered to handle small issues, they gain a sense of responsibility over their space, which can also reduce property damage in the long term.

Beagle’s Your Renters Kit offers customizable maintenance guides that property managers can provide to tenants at move-in, helping to set expectations early on and reduce the volume of maintenance requests over time.

Related Blog Posts:

• Essential Rental Property Maintenance Tips | Keep Properties in Top Condition
• Winter Maintenance Checklist | Essential Guide for Property Managers
• Rental Inspection Checklist for Property Managers | Ensure Maintenance & Tenant Compliance

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